Terms of Service
These terms and conditions govern your access to and use of the products and services offered by Digital Certification™ ("Digital Certification"). Certain terms only apply to Enterprise products and services.
By accessing to our website and/or using our services in any manner, you are accepting and agreeing to be bound by these terms of service (this “agreement”) to the exclusion of all other terms. If you do not unconditionally accept this agreement in its entirety, you shall not (and shall have no right to) use the services.
Terms Applicable to All Services
All intellectual property of our company, including but not limited to, trade names, patents, the review report, logos, images, content in emails, PDF files, research documents and any intellectual property rights derived as a result of the services provided to you by us, will remain our property at all times.
Digital Certification is a registered trademark of Digital Certification Ltd, and you may not use it for commercial purposes without obtaining written consent from us.
By using our services, you agree to respect the intellectual property rights of our company and will refrain from copying, transmitting, lending or exploiting for commercial purpose any services provided by us other than those detailed in the review report.
All material produced will remain under our full ownership.
In the unlikely event that you have any grievances with the service that you are receiving from us, please ensure that these are documented at the point that they arise, in order that they may be satisfactorily dealt with. Please send your complaints through our Contact page or contact your Account Manager if you have been assigned one.
We respect and value the security and privacy of those of our customers. We follow strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our databases only after you have provided it to us as and agree to these terms and conditions. To manage our customer relationships effectively and target items of interest, we store your data in accordance with the Data Protection Act 1998. In accordance with your rights under the Act, you may request the amendment of the personal information held or to cease receiving marketing materials. We do not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between us and our associated companies and contractors, which may involve the transfer of data outside the European Economic Area.
Limitation of Liability
We will under no circumstances be liable for direct, indirect, special or consequential damages including any loss of business, revenue, profits or data in relation to the services provided to you.
If as part of our services you have engaged with a third party, contractor or sub-contractor to make changes to your website, you hereby acknowledge that you do this at your own risk.
Any recommendations we may give are merely informative and we are not liable for any losses that may arise as a result of you voluntarily deciding to implement them.
If any provision of these terms and conditions are held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
You agree to grant us rights to use your website name, company name and logo for the purposes of advertising our services online and offline.
You agree that the information that you have provided us with is accurate to the best of your knowledge.
You agree that the information that you have provided us with does not infringe any law, or the rights of any person/s or company.
You will not attempt to procure services or advice from any of our employees, contractors or sub-contractors on a freelance basis during the period that you are procuring services from us.
You agree to be fully responsible for any claim, expense, liability, losses and costs, including legal fees, incurred by us arising from any infringement of the terms and conditions set out in this agreement.
Modification of Terms
We reserve the right to modify these terms and conditions as required without notice and your use of our services will be deemed as acceptance of this agreement including any modifications that may occur after we may have finalized the rendering of our services to you. Updated terms and conditions are available on our website – digital-certification.com - and we advise you to regularly check if any amendments have been made.
Acceptance of terms
These terms and conditions represent our agreement in its entirety. This agreement will be governed by the laws of England and you hereby agree to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.
For the avoidance of any doubt, these terms are between you and Glaboo Ltd, a company registered in England and Wales, registered address St Leonards Road, Windsor, Berkshire, SL4 3AA, United Kingdom.
NOTE: YOUR SIGNATURE ON A PRINTED COPY OF THIS AGREEMENT IS NOT REQUIRED IN ORDER FOR THE AGREEMENT TO BE LEGALLY BINDING ON YOU. ONLINE ACCEPTANCE OF OUR TERMS AND CONDITIONS SHALL CONSTITUTE A VIRTUAL SIGNATURE, HAVING THE SAME FORCE AND EFFECT AS IF YOU HAD ACTUALLY SIGNED A PRINTED COPY OF THIS AGREEMENT.
Enterprise Services – Additional Terms
By using our website checkout, you are accepting these terms in their entirety. After you have made payment we will perform a review of the website indicated by you. The deliverable from our services is a report in PDF format, an official certificate and a zip file with logos. The rating assigned to your website is final.
If you have submitted to us your data without making payment, we may record the details you have provided us with such as your email address, website URL, country, IP address and/or service selection, for the purposes of emailing you with relevant information, marketing material or for statistical analysis.
All payments for our services are taken in advance in our website through secure third-party payment gateway providers. We do not hold, store or process any credit card information directly in our systems or servers. If you paid with your credit or debit card, your statement will show a charge from DIGITAL CERTIFICATION.
We offer our services in three major currencies: USD, EUR and GBP. The payment currency is defaulted based on your country location. When purchasing our services, you will be shown the currency in which we will take payment from you, as well as an indicative exchange rate to your local currency. When using your card, your bank may apply additional charges, therefore the indicative exchange rate may not accurately reflect the charge in your bank statement.
We maintain a single list price for all our services. Taxes are charged depending on your country location and specific circumstances. Within the EU, invoices sent to B2B customers with a valid VAT number, do not include any VAT, and reverse charges apply. Within the EU, if you are not a VAT registered customer, your order includes 20% VAT. VAT is not charged for services delivered outside the EU, as it is out of scope.
Cancellations and refunds
If you wish to cancel the services and receive a full refund, you may do so within 2 hours of having submitted your request through our website. Prior cancelling or requesting a refund, we recommend you to visit our FAQs. Services will be considered rendered after 24 hours of submitting payment, as the work commences, and at this stage we will be unable to offer you a refund.
Each Party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but in no event less than reasonable care) and will not disclose or use any Confidential Information for any purpose outside the scope of rendering these Services.
To benefit from volume discounts, payments must be made in advance and no later than the invoice due date. Volume discounts are payable through bank transfer.
Taxes are charged depending on your specific circumstances. If you are an EU business and have a valid VAT number, reverse charges apply. VAT is not charged for services delivered outside the EU, as it is out of scope.
If any amounts invoiced are not received by us by the due date, then at our discretion, such charges may accrue late interest at the rate of 12% per year or the maximum rate permitted by law, whichever is higher, from the date such payment was due until the date paid. In addition, upon 30 days written notice to you provided after the due date, we may suspend your Services if we have not received the amounts invoiced at the expiration of such period.