Privacy Policy

We are committed to ensuring that your privacy is protected at all times. This privacy policy sets out how we use and protect any information you give us to use our website and/or services. We might change this policy from time to time to ensure it is always up to date with any changes we do to our website and/or services. This policy is effective from 01/01/2016.

What we collect

We collect relevant information that enables us to provide our services. We aim to collect only the necessary information we might require, and constantly revisit our internal processes to ensure we are not collecting or storing excessive information.

What we do with the information we gather

We particularly use your data for:

  • The provision of our services.
  • Internal record keeping.
  • Invoicing and tax compliance.
  • Payments and refunds.

How we protect your information

We are committed to ensuring that your information is transmitted and stored securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We never store credit card information in our servers. We rely on reputable payment gateway providers to handle your credit card information on our behalf.

We are PCI Compliant, to provide you with a further layer of assurance. As part of remaining compliant, we carry independent security assessments of our website on a regular basis, to ensure it remains adequately protected.

Any information you provide to us through our website is encrypted in transmission through the use of a SSL certificate. While visiting our website the address bar on your browser may show a padlock. This is a simple way to tell you that the communication between our servers and your browser is securely encrypted.

Our systems and servers are hosted in the European Union (EU) and as such as subject to EU data privacy and protection legislation.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible.

You may request details of personal information which we hold about you under the Data Protection Act 1998.